The focus of research at Universitas Pelita Harapan (UPH) Surabaya for the next 8 years (2010-2018) will be on the creative economy sector and its sustainable growth and development. Creative industries lie at the heart of the creative economy. It has also initiated the production of its in-house scientific publication series entitled, “The UPH Surabaya Research Review”. This publication features the research output of its full-time lecturers and professors that have been presented in international conferences and scientific meetings. A year from now, it will launch the “UPH Journal of Creative Industries and Innovation”.
- Research Papers Published in International Refereed Journals
- Research Papers Published in National Research Journals
- Research Papers Accepted for Presentation in International Conferences
- Research Papers Accepted for Presentation in National Conferences
- On-Going Research
- Completed Research
- Research Proposals Submitted to Government
- Participation in Organizing International and National Research Conferences
- Appointment to Editorial Board of International Refereed Journals
- Best Papers Awards (awarded in National and International Conferences)
Research Papers Published in International Refereed Journals
Tseng, Ming-Lang, Louie Divinagracia, and Shi Lei. 2011. “Achieving Green Outsourcing Performance in Uncertainty,” African Journal of Business Management, 5(14), 5946-5959. ISSN: 1993-8233.
Research Papers Published in National Research Journals
Nelloh, Liza. 2010. “Do the Educational Service Characteristics and Perceptions Matter on the Intention to Recruit Master of Management (MM) Alumni in Central Java?”. Paper was published in Jurnal Manajemen Pemasaran. Vol. 5. No.1, ISSN 1907235X. Published by Fakultas Ekonomi, Program Manajemen Pemasaran, Universitas Kristen Petra
Research Papers and Abstract Presented or Accepted for Presentation in International Conferences
Naibaho, Hastuti. 2012. “The Indonesian Employees’ Perceptions of Work Performance in Relation with Compensatory Payment Received: An Analysis of Research into Compensation from 2005 to 2011,” paper accepted for presentation at the 12th International Conference on Knowledge, Culture and Change Management on July 6-8, 2012 at the University Center Chicago, USA.
Nelloh, Liza, Abdul Manaf Bohari, and Nurwahida Fuad. 2012. “An Analisis Of Competitive Advantages Issues in the Business of Women Technopreneurs: An Integration Of Ict Sofistications With Strategy Options,” paper accepted for presentation at the 9th International Annual Symposium on Management on March 17, 2012 at Surabaya, Indonesia. Organized by Universitas Surabaya.
Nelloh, Liza, Abdul Manaf Bohari, and Nurwahida Fuad. 2012. “An Overview of Information System Resources for Strengthening the Technopreneurs Business: Un-Structured Interview Approach,” paper accepted for presentation at the 9th International Annual Symposium on Management on March 17, 2012 at Surabaya, Indonesia. Organized by Universitas Surabaya.
Hartanti, Lusia Permata Sari. 2011. “Utilization of Chromium Waste from Tanning Industry as Ceramic Glaze,”. Paper accepted for presentation at the 5th International Seminar on Industrial Engineering and Management (ISIEM) on February 13-17, 2012 at Manado, Indonesia. Organized by the Atmajuya University, Triskati University, EsaUnggul University, Tarumanegara University and Pasundan University. The paper will be published in the 5th ISIEM Proceedings.
Jiewanto, Angela, Caroline, Laurens, and Liza Nelloh. 2011. “Influence of Service Quality, University Image, and Student Satisfaction toward WOM Intention: A Case Study on Universitas Pelita Harapan Surabaya,” Paper accepted for presentation in the 2012 (Spring) International Conference of the Asia-Pacific Business Innovation and Technology Management Society on January 13-15, 2012 at Pattaya, Thailand. Organized by the Asia-Pacific Business Innovation and Technology Management Society in cooperation with the Faculty of Environment and Resources, Mahidol University; Faculty of Economics, Thammassat University; College of Innovation Management, RMUTR; Chinese Institute of Business Innovation & Development, Taiwan; and the Philippine Institute of Industrial Engineers. The paper will be published in the conference proceedings, Elsevier Procedia - Social and Behavioral Sciences, indexed at the Science Direct and Scopus.
Lianto, John and Ronald Suryaputra. 2011. “The Impact of Redomination in Indonesia from Indonesian Citizens’ Perspective,” Paper accepted for presentation in the 2012 (Spring) International Conference of the Asia-Pacific Business Innovation and Technology Management Society on January 13-15, 2012 at Pattaya, Thailand. Organized by the Asia-Pacific Business Innovation and Technology Management Society in cooperation with the Faculty of Environment and Resources, Mahidol University; Faculty of Economics, Thammassat University; College of Innovation Management, RMUTR; Chinese Institute of Business Innovation & Development, Taiwan; and the Philippine Institute of Industrial Engineers. The paper will be published in the conference proceedings, Elsevier Procedia - Social and Behavioral Sciences, indexed at the Science Direct and Scopus.
Divinagracia, Maria Rochelle and Louie Divinagracia. 2011. “Students Attitudinal Constraints”. Paper accepted for presentation in the 2012 (Spring) International Conference of the Asia-Pacific Business Innovation and Technology Management Society on January 13-15, 2012 at Pattaya, Thailand. Organized by the Asia-Pacific Business Innovation and Technology Management Society in cooperation with the Faculty of Environment and Resources, Mahidol University; Faculty of Economics, Thammassat University; College of Innovation Management, RMUTR; Chinese Institute of Business Innovation & Development, Taiwan; and the Philippine Institute of Industrial Engineers. The paper will be published in the conference proceedings, Elsevier Procedia - Social and Behavioral Sciences, indexed at the Science Direct and Scopus.
Amelia and Seny Chandra. 2011. “Determinants of the Behavioral Intention of Flazz BCA Prepaid Shopping Card in Surabaya,” paper presented at the 1st International Conference on Information Systems for Business Competitiveness 2011 on 7-9 December 2011 at Universitas Diponegoro, Semarang, Indonesia. Organized by Universitas Diponegoro in association with the Indonesian Association of Higher Education Institution in Computing Studies (APTIKOM).
Nelloh, Liza, Alexander Fleming Goh, and Johanes Abdi Mulia. 2011. “Analysis of the Congruency between Brand Personality with Self Image and Service Quality to Build Customer Satisfaction and Loyalty in Hotel Sector,” paper presented at the 1st International Conference on Information Systems for Business Competitiveness 2011 on 7-9 December 2011 at Universitas Diponegoro, Semarang, Indonesia. Organized by Universitas Diponegoro in association with the Indonesian Association of Higher Education Institution in Computing Studies (APTIKOM).
Sondakh, Oliandes and Amelia. 2011. “Materialism Behavior on Private Label Buying Decision among Indonesian Teenagers,” paper presented at the 1st International Conference on Information Systems for Business Competitiveness 2011 on 7-9 December 2011 at Universitas Diponegoro, Semarang, Indonesia. Organized by Universitas Diponegoro in association with the Indonesian Association of Higher Education Institution in Computing Studies (APTIKOM).
Setiawati, Lulu and Maria Helena Suprapto. 2011. “The Relationship between Work Ethics and Work Performance: Case Study at Hypermart in Surabaya, Indonesia,” paper accepted for presentation at the 2011 International Conference on Application of Information and Communication Technology in Economy and Education on 2-3 December 2011 at the University of National and World Economy, Sofia, Bulgaria. The paper was also included in the conference program and published in the conference proceedings. ISBN: 978-954-92247-3-3.
Dananjaya, Yanuar and Amelia. 2011. “Corruption: Is It Good or Bad for Economic Growth?,” paper presented at the 1st International Conference of the Faculty of Economics and Business on 24-25 November 2011 at University of Brawijaya, Malang, Indonesia. Organized by University of Brawijaya. The paper was published in the Conference Proceedings entitled “Political Economy of Trade Liberalization in Developing East Asia: Sustainability, Governance and the Role of Small Business” ISSN 2089-2519.
Divinagracia, Louie A. and Maria Rochelle Divinagracia. 2011. “Diversity, Multiculturalism, and Hybridization,” paper presented at the International Conference entitled, “The Dynamics of International Exchanges in Africa, Asia, and Europe: The Challenge for Education in International Exchanges in a Perspective of Common Well-being in a Sustainable World” on November 14-20, 2011. The international conference cum workshop was conducted in 4 places, namely, Jakarta organized by the Universitas Indonesia; Bandung – organized by the Universitas Padjadjaran, Malang organized by Universitas Brawijaya, and Denpasar – organized by Universitas Udayana. The latter was conducted in conjunction with the ASEAN and East Asia Summits 2011 in Bali.
Amelia. 2011. “The Influence of Trust, Commitment, Communication, Conflict Handling, and Customer Satisfaction towards Customer Loyalty of Telkomsel Cellular Service Provider in Surabaya,” paper presented at the 6th International Conference on Business and Management Research on 27-28 October 2011 at Makati, Metro Manila, Philippines. Organized by Universitas Indonesia in association with the Ateneo Graduate School of Business. Supported by the Indonesian Embassy in the Philippines.
Sondakh, Oliandes, Amelia, and Amin Savier Tang. 2011. “Indonesian Business and Management Challenges: Achieving the ASEAN Economic Community 2011,” paper presented at the 6th International Conference on Business and Management Research on 27-28 October 2011 at Makati, Metro Manila, Philippines. Organized by Universitas Indonesia in association with the Ateneo Graduate School of Business. Supported by the Indonesian Embassy in the Philippines.
Upa, Vierly Ananta. 2011. “Tax Incentive, Public Share Proportion, and Firm Performance: Evidence from Indonesia Capital Market” paper presented at the 6th International Conference on Business and Management Research on 27-28 October 2011 at Makati, Metro Manila, Philippines. Organized by Universitas Indonesia in association with the Ateneo Graduate School of Business. Supported by the Indonesian Embassy in the Philippines.
Suprapto, Maria Helena. 2011. “Correlation between Religiosity and Occupational Stress in Academic Settings,” paper presented at the Padjajaran International Conference on Psychology 2011 on 23-26 October at Bandung, Indonesia. Organized by Fakultas Psikologi, Universitas Padjajaran.
Sudargo, Gracia and Dandy Sudjono Widjojo. 2011. “Redefining Erotica and Pornography: A Philosophical Research on Hentai Manga and Harlequin-Styled Romance,” abstract accepted for presentation in Expanding Horizons in English Language and Literary Studies (ELLS) on 18-20 October 2011 at Bangkok, Thailand. Organized by Chulalongkorn University.
Nelloh, Liza and Angela Jiewanto. 2011. "Students Attitudes and Trust toward University: The Importance of Ethics versus Value in UPH Surabaya," paper presented at the World Business Economics and Finance Conference on 26-27 September 2011 at Novotel Hotel on Siam Square Bangkok, Thailand. Organized by World Business Institute Australia. This paper was published by World Business Institute Australia ABN: 62 087 222 400. 31 Blake Street, Berwick 3806, Melbourne, Victoria, Australia ISBN:978-0-9808279-2-7 in the online conference proceedings : http://www.wbiconpro.com/453-Liza.pdf
Trihastuti, Dian. 2011. “Supply Chain Performance in Grocery Wholesaling: A Case Study,” paper presented at the 1st International Conference on Industrial Engineering and Service Science (IESS) on 20-22 September 2011 at Solo, Indonesia. Paper will be published in the conference proceedings.
Setiawati, Lulu and Betty Noviyanti Riyanto. 2011. “The Importance of Apprenticeship Training Program As the Backbone of High Value Leather Products Industries at Tanggulangin, Sidoarjo, Indonesia,” paper presented at the 2011 2nd International Conference on Education and Management Technology (ICEMT) on 19-21 August 2011 at Shanghai, China.
Research Papers and Abstracts Presented or Accepted for Presentation in National Conferences
Hartanti, Lusia Permata Sari. 2011. “Solidifikasi Limbah Kromium Dalam Glasir Keramik,” paper accepted for presentation at Seminar Nasional ReTII 6 Tahun 2011 on 16-17 December 2011 at the Sekolah Tinggi Teknologi Nasional (STTNAS), Yogyakarta, Indonesia.
Naibaho Hastuti. 2011. “Employees' Behavior in the Globalization: An Analysis towards Corporate Culture and Job Satisfaction (a Case Study in the Family Business),” paper presented at Seminar Nasional Psikologi on 12 November 2011 at UPH Surabaya, Indonesia. Organized by the Faculty of Psychology, UPH Surabaya. The paper will be published on the seminar’s proceedings.
Trihastuti, Dian and Margaretha Srikandini. 2011. “Perancangan Tata Letak Gudang Bahan Baku Menggunakan Metode Throughput-based Dedicated Storage di PT. Coronet Crown,” paper presented at the 6th National Industrial Engineering Conference 2011 on 20 October 2011 at Surabaya, Indonesia. Organized by Jurusan Teknik Industri, Fakultas Teknik, Universitas Surabaya.
Allo, Surya Putra Taruk and Lasman Parulian Purba. 2011. “Kunci Sukses 50-INKRE di Jawa Timur Indonesia,” paper presented at the 6th National Industrial Engineering Conference 2011 on 20 October 2011 at Surabaya, Indonesia. Organized by Jurusan Teknik Industri, Fakultas Teknik, Universitas Surabaya.
Pramana, Joepan and Lasman Parulian Purba. 2011. “Kajian tentang Faktor-Faktor yang Mempengaruhi Kinerja Industri Mebel yang Berlokasi di Kabupaten Situbondo Jawa Timur,” paper presented at the 6th National Industrial Engineering Conference 2011 on 20 October 2011 at Surabaya, Indonesia. Organized by Jurusan Teknik Industri, Fakultas Teknik, Universitas Surabaya.
Amelia, Seny Chandra. 2011. “Pengaruh Personal Innovativeness, Social Influence, dan Compability terhadap Behavioral Intention Pengguna Flazz BCA di Surabaya,” paper presented at Simposium Riset Ekonomi V on 6 October 2011 at UPN “Veteran” Jawa Timur, Surabaya, Indonesia. Organized by Ikatan Sarjana Ekonomi Indonesia (ISEI) Cabang Surabaya Koordinator Jawa Timur in association with the UPN “Veteran” Jawa Timur. Paper published in the refereed conference proceedings entitled, “Simposium Riset Ekonomi V”, ISBN: 978-602-9188-38-7.
Sondakh, Oliandes, Willem. 2011. “Analisa Faktor Penyebab Kemiskinan terhadap Upaya Penanggulangan Kemiskinan di Surabaya.” Organized by Ikatan Sarjana Ekonomi Indonesia (ISEI) Cabang Surabaya Koordinator Jawa Timur in association with the UPN “Veteran” Jawa Timur. Paper published in the refereed conference proceedings entitled, “Paper Simposium Riset Ekonomi V”, ISBN: 978-602-9188-38-7.
Surjaputra, Ronald and Nico Anggriawan. 2011. “Specialty Wet Towel Inovasi Tanpa Meninggalkan Kualitas”, paper accepted for presentation at the Seminar Nasional Kewirausahaan dan Inovasi Bisnis I on 15 September 2011 at Jakarta. Organized by Universitas Tarumanegara Jakarta.
Surjaputra, Ronald and Denis Lora. 2011. “Pelayanan atau Kualitas Produk?”, paper accepted for presentation at the Seminar Nasional Kewirausahaan dan Inovasi Bisnis I on 15 September 2011 at Jakarta. Organized by Universitas Tarumanegara Jakarta.
Gunawan, Sutrisno V., Johan Lianto and Malvin Ling Yeow Hui. 2011. “Traditional Snacks in Pelita Harapan University Surabaya: Student’s Attitude across Low Allowance vs High Allowance”, paper accepted for presentation at the Seminar Nasional Kewirausahaan dan Inovasi Bisnis I on 15 September 2011 at Jakarta. Organized by Universitas Tarumanegara Jakarta.
Sondakh, Oliandes, Hendrik Yulius Pian, Amelia. 2011. “Analisa Program KUR terhadap Minat Mahasiswa untuk Berwirausaha”, paper accepted for presentation at the Seminar Nasional Kewirausahaan dan Inovasi Bisnis I on 15 September 2011 at Jakarta. Organized by Universitas Tarumanegara Jakarta.
Nelloh, Liza, and Stephanie Angelina W. Ang. 2011. “Analisis Intensi Kewirausahaan Mahasiswa Melalui Integrasi Faktor Eksternal dan Internal di Universitas Pelita Harapan Surabaya”, paper accepted for presentation at the Seminar Nasional Kewirausahaan dan Inovasi Bisnis I on 15 September 2011 at Jakarta. Organized by Universitas Tarumanegara Jakarta
Setiawati, Lulu and Betty Noviyanti Riyanto. 2010. “The Importance of Apprenticeship Training Program as the Backbone of High Value Leather Products Industries at Tanggulangin, Sidoarjo, Indonesia”. Funded by UPH Surabaya.
Setiawati, Lulu and Maria Helena Suprapto. 2010. “Relationship between Work and Ethics Performance of Salesladies in Surabaya: Hypermart at CITO Mall and Royal Plaza Mall”. Funded by UPH Surabaya.
Divinagracia, Maria Rochelle G. 2012. “Digital Media-Induced Tourism: The Case of Nature-based Tourism at Indonesia and the Philippines”. Funded by UPH Surabaya.
Setyabudi, Jusup Jacobus, Agustin Widjiastuti, Yap Robby Sanjaya, Fitri Aprilia Chandra and Binga Irawati Setiawan. 2011. “Keberadaan Pengadilan Adat di Kabupaten Karang Asem dan Kabupaten Klungkung Bali”. Funded by UPH Surabaya.
Latumahina, Rosalinda, Sari Mandiana, Bagus Eka Aryana, Tomi Haryo Putro, and Hildegardis R. Meilisa. 2011. “Penilaian Hakim Mahkamah Agung dan Mahkamah Konstitusi Dalam Menjatuhkan Putusan di Indonesia”. Funded by UPH Surabaya.
Purba, Lasman P. 2010. “Merancang Standard Operasi Prosedur pada Sistem Kerja Proses Produksi Coran Besi Kelabu pada Suatu Pabrik Coran di Kediri”. Funded by UPH Surabaya.
Research Proposals Submitted to Government
Participation in Organizing International and National Research Conferences
Divinagracia, Louie. 2012. Co- Conference Chairman and International Advisory Team Member. (Summer) International Conference on Asia-Pacific Business Innovation and Technology Management that will be held in Genting Highland, Malaysia on July 1-3, 2012. Organized by the University of Nottingham in Malaysia, Lung Hwa University of Science and Technology, Universitas Pelita Harapan Surabaya, and the Philippine Institute of Industrial Engineers.
Batubara, John E. 2012. International Advisory Team Member. (Summer) International Conference on Asia-Pacific Business Innovation and Technology Management that will be held in Genting Highland, Malaysia on July 1-3, 2012. Organized by the University of Nottingham in Malaysia, Lung Hwa University of Science and Technology, Universitas Pelita Harapan Surabaya, and the Philippine Institute of Industrial Engineers.
Divinagracia, Louie. 2011. Member of the Advisory Committee, Paper Reviewer, and Session Chair. International Accounting Conference held in Surabaya, Indonesia on November 24-25, 2012. Organized by Universitas Negeri Surabaya (UNESA).
Divinagracia, Louie. 2012. International Advisory Team Member. (Spring) International Conference on Asia-Pacific Business Innovation and Technology Management that will be held in Pattaya, Thailand on January 12-14, 2012. Organized by Mahidol University-Faculty of Environment and Resources, Thamassat University-Faculty of Economics, Rajamangala University of Technology Rattanakosin-College of Innovation Management, Chinese Institute of Business Innovation & Development, Taiwan, and the Philippine Institute of Industrial Engineers.
Batubara, John E. 2012. International Advisory Team Member. (Spring) International Conference on Asia-Pacific Business Innovation and Technology Management that will be held in Pattaya, Thailand on January 12-14, 2012. Organized by Mahidol University-Faculty of Environment and Resources, Thamassat University-Faculty of Economics, Rajamangala University of Technology Rattanakosin-College of Innovation Management, Chinese Institute of Business Innovation & Development, Taiwan, and Philippine Institute of Industrial Engineers.
Appointment to Editorial Board of International Refereed Journals
Divinagracia, Maria Rochelle. 2011-2012. Managing Editor, Journal of Asia-Pacific Business Innovation & Technology Management.
Best Papers Awards (awarded in National and International Conferences)
Research and Publications

